1.Where does idTracks stores data?
idTracks uses a relational database to store the data. Basic edition uses an embedded edition of the database while the standard edition uses a multi-user edition of the database. idTracks ships with First SQL database. However idTracks can perform with MS SQL server and Oracle databases. Please contact INDIDGE SYSTEMS for using idTracks with MS SQL server or Oracle.

2.How do I load my device data into idTracks?
idTracks comes with the functionality to load device data from a comma separated text file. An example file (import.csv) is provided in the installation directory. The first row in the file contains the column headers. The header row is necessary for the loader to work. The header row is followed by the device data.

3.How can I install a purchased license key into idTracks?
Every time idTracks is started, it checks the license file. If the license is a trial license, idTracks prompts the user to register the product. When idTracks is purchased, the license key is sent to you. Simply copy the license key in to the window and click on Enter Key button. This completes the installation of license key. After a purchased license key is installed, the warning message disappears.